Use 'feedback' function in tool to get response faster!

Homestyler support 13 December

Dear user,


You may supposed to use our ' feedback ' function in our website platform to get your request responded faster:


Or you can also find the option here:


And you can find your feedback record here:


8843 34

Comments(34)

head-img
Ksenia Kors 17 April
сайт не завантажується
Reply
head-img
vivek Hirpara 18 January
good service
Reply
head-img
Visual Studio 11 October
Hello, are you guys doing some updates again? The rendering is not working.
Reply
head-img
Homestyler support 9 October
Hello, we have updated your coins, please check again:) @ Аврора Шарова
Здравствуйте. Я опубликовала дизайн с хэштегом #FirstDesignWeb, но монеты за задание "Представьте свой первый дизайн на Homestyler" так и не зачислены. Подскажите как это сделать? Hello. I posted a design with the hashtag #FirstDesignWeb, but the coins for the task "Submit your first design on Homestyler" have not been credited. Can you tell me how to do this?
attachment
Reply
head-img
Аврора Шарова 9 October
Здравствуйте. Я опубликовала дизайн с хэштегом #FirstDesignWeb, но монеты за задание "Представьте свой первый дизайн на Homestyler" так и не зачислены. Подскажите как это сделать? Hello. I posted a design with the hashtag #FirstDesignWeb, but the coins for the task "Submit your first design on Homestyler" have not been credited. Can you tell me how to do this?
attachment
Reply
head-img
Homestyler support 18 September
We feel sorry to tell you that we currently cannot support the function for adjust the transparent. And we thought your own texture was already been set transparent, sorry for the misunderstanding:) @ Zhen Jie Tan
ffs what is wrong with your reading comprehension? I've already said i know how to replace texture. My question is how and if there is a setting for me to adjust the opacity of a texture that was uploaded to make it transparent/translucent. I even shared an example that im trying to create a transparent/translucent texture. The current uploading of texture only takes into consideration of the color tone, NOT OPACITY.
Reply
head-img
Zhen Jie Tan 18 September
ffs what is wrong with your reading comprehension? I've already said i know how to replace texture. My question is how and if there is a setting for me to adjust the opacity of a texture that was uploaded to make it transparent/translucent. I even shared an example that im trying to create a transparent/translucent texture. The current uploading of texture only takes into consideration of the color tone, NOT OPACITY. @ Homestyler support
Did you mean the issue for replace the material on the curtain? You may just upload your own texture first, then replace the part you want:) The curtain model was created by several parts, you can give the texture to the part you want:)
attachment
Reply
head-img
Homestyler support 18 September
Did you mean the issue for replace the material on the curtain? You may just upload your own texture first, then replace the part you want:) The curtain model was created by several parts, you can give the texture to the part you want:) @ Zhen Jie Tan
attachment
By "faster" you mean 1 week is a good and acceptable amount of lead time to address feedback/query? You guys didnt even understood my initial query and threw me some copout tutorial which i had already knew.
attachment
Reply
head-img
Zhen Jie Tan 18 September
By "faster" you mean 1 week is a good and acceptable amount of lead time to address feedback/query? You guys didnt even understood my initial query and threw me some copout tutorial which i had already knew.
attachment
Reply
head-img
cassondra shasta 17 September
Great service!
Reply
head-img
Metamorfosi Ristrutturazioni 29 August
Buongiorno, è possibile far funzionare il giroscopio anche tramite Ipad/ Tablet? Attualmente la funzione è presente solo tramite cellulare, come da screenshot allegati
attachment
Reply
head-img
Jelly Bean 28 August
<a>Nice</a>
Reply
head-img
Homestyler support 23 August
Hello, We suggest you update your system and Chrome browser to try again:) @ mes
bonjour le visuel rendu n'est plus visible sur mon document. Seule la vue en plan est visible. Comment rétablir cette commande?
attachment
Reply
head-img
mes 22 August
bonjour le visuel rendu n'est plus visible sur mon document. Seule la vue en plan est visible. Comment rétablir cette commande?
attachment
Reply
head-img
Homestyler support 22 August
Hello, you may just upload picture of your room, then select a template to generate: @ Areen .
How can I finish this matter so that I can get the coins?
attachment
Reply
head-img
Areen . 22 August
How can I finish this matter so that I can get the coins?
attachment
Reply
head-img
wibowowbambang 7 August
terbaik
Reply
head-img
liu yang 26 July
good
attachment
Reply
head-img
Krisztina Tóhelyi 25 July
Is there a desktop version? I never new that. Where? @ sumraiti
Hi there. I'm just wondering, where I can find recommendations on what computer should be in order to use the desktop version of the Homestyler, would you help me, please? Thanks in advance!
Reply
head-img
Andi Padmandi 22 July
Something went wrong:
attachment
Reply
head-img
Garrido Heinemann 20 July
never works
Reply
head-img
Syed K Qadri 8 July
i had one feedback and it was closed without giving me a proper solution about the sofa snap. the solution was given to rotate it manually. and it will snap properly. but along sofa rotation, snap side is rotating too. doesn't solve the problem, how to reopen old feedback to resolve the problem? thank you.
Reply
head-img
Juan Daniel Molina Ocegueda 8 July
Buena 🌟🌟⭐🌟✨
Reply
head-img
Juan Daniel Molina Ocegueda 8 July
Buena 🌟🌟⭐🌟✨
Reply
head-img
sumraiti 8 July
Hi there. I'm just wondering, where I can find recommendations on what computer should be in order to use the desktop version of the Homestyler, would you help me, please? Thanks in advance!
Reply
head-img
Софья Нефёдова 3 July
не могу оплатить подписку с российской карты , что делать сроки горят! рендеров нет
Reply
head-img
Edif 30 June
Hi support, - No thank you, as always, I prefer to publish a public post where you will fell much more compelled to answer, as it is being viewed by other customers and thus has much more potential to affect your image... ;-)
Reply
head-img
Katie Carpenter 28 June
This doesn't work for me as you told me 'my design was too complex' and it completely crashed. I need access to the project before it crashed as it was autosaved. Please help, I pay for this program!!
Reply
head-img
Patricia Marcilio 24 May
Muito bom, estou muito feliz com vcs
Reply
head-img
michele donatone 13 May
Ho già inviato , ieri, una richiesta su come ingrandire il testo delle icone della schermata di lavoro in quanto si è ridotto tantissimo da risultare illeggibile. Inoltre, e non è la prima volta, oggi il modello sul quale lavoravo è completamente scomposto con i vari componenti esplosi. Ho aperto la finestra di modellazione di interni per ricomporre il tutto e, con sorpresa, lo trovo in ordine. Come risolvere per poter continuare il lavoro e poterlo renderizzare ? Attendo soluzione Grazie. https://3d.homestyler.com/?assetId=82d052bd-9ba8-4ab4-a2c1-bd24335b61f6&magic=u6
Reply
head-img
Евгений Семенихин 16 April
In version 5 the "settings" icon has disappeared and I can't change the units of measurement! It’s also very annoying that I immediately insert units - millimeters, but they are not saved and every time it returns to feet and inches and I have to set these settings again. And the height of the walls also “flies” in the settings.
attachment
Reply
head-img
Aquabliss22 23 March
I think you have to go to account settings or My Subscription. @ Marina Chernova
кто знает как отменить покупку подписки?! случайно не ту оформила, не списались деньги .так как нет такой суммы на карте. Как отменить теперь?
Reply
head-img
Marina Chernova 21 February
кто знает как отменить покупку подписки?! случайно не ту оформила, не списались деньги .так как нет такой суммы на карте. Как отменить теперь?
Reply
head-img
Kiddie Academy 27 December
Great!
Reply